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Can I request a refund? What is your return policy?
Due to the sensitive nature of our business, we do not offer refunds or exchanges.
Please ensure that you read the product descriptions carefully before making a purchase and feel free to contact us before placing your order with any questions you may have.
Do you offer gift wrapping?
We are aware that many of our products and gift sets make for perfect gifts. We will start offer gift wrapping for a small additional fee starting in October 2024. You will be able to select this option at checkout.
How can I track my Order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the carrier's site.
How do I store my products to ensure they last?
We have partially attempted to address this issue with our meticulously selective packaging. Our wheat grass jars and bottles, as well as our amber-colored glass bottles, or even our bamboo-covered clear glass facial serum bottles are specially selected to protect the integrity of the botanical compounds from the light and the air.
All you have to do is to store your products, in a cool, dry place away from direct sunlight. Make sure lids are tightly closed after each use.
What should I do if I have a reaction to a product?
You should always test the product on a small area before fully applying. However, in the event that you experience any irritation or adverse reaction, discontinue use immediately and consult with a healthcare professional.
Do you offer international shipping?
Yes, we offer international shipping to many countries. Shipping costs and delivery times will vary depending on the destination.
What ingredients are used in your products?
Our products are made with all-natural ingredients, mainly organic, including essential oils, natural fragrances, plant-based oils and butters, and herbal infusions. We prioritize quality and sustainability in every ingredient we use.