Shipping policy
Thank you for choosing Forev'Herbs. Please read our shipping policy carefully to understand how we handle shipping and delivery of your orders.
1. Processing Time
1.1 Order Processing: Orders are typically processed within 2 business days of receiving payment, excluding weekends and holidays.
1.2 Order Confirmation: Once your order is processed, you will receive a confirmation email with your order details.
2. Shipping Methods
2.1 Shipping Options: We offer standard shipping via various carriers. Expedited shipping options may be available for an additional fee.
2.2 Shipping Rates: Shipping rates are calculated based on the weight and dimensions of your order and the shipping destination. You can view the shipping cost at checkout before completing your purchase.
3. Shipping Times
3.1 Estimated Delivery: Estimated delivery times vary depending on your location and the shipping method selected. Standard shipping typically takes 3 business days for domestic orders and 7 business days for international orders.
3.2 Delays: While we make every effort to ensure timely delivery, please note that shipping times are estimates and not guaranteed. Delays may occur due to factors beyond our control, such as weather, customs processing, or carrier delays.
4. Tracking Information
4.1 Tracking Number: Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the status of your delivery.
5. Shipping Restrictions
5.1 International Shipping: We currently ship worldwide. Please note that customs duties, taxes, and import fees may apply and are the responsibility of the recipient.
5.2 P.O. Box Addresses: We are able to deliver to P.O. Box addresses. Please provide a physical address for delivery.
6. Order Changes or Cancellations
6.1 Changes or Cancellations: We do not accept changes or cancellations to orders once they have been processed and shipped.
7. Contact Us
7.1 Contact: If you have any questions or concerns about our shipping policy, please contact us at info@forevherbs.com.
Effective Date: 04/22/2024.